Privacy Policy
Effective Date: April 1, 2025
Last Updated: March 4, 2026
(1) Who We Are
PolyFlora Studio ("we," "us," or "our") operates polyflorastudio.ca and is based in Canada. This Privacy Policy explains how we collect, use, store, and protect your personal data.
(2) What Data We Collect
This website is hosted by Squarespace. When you visit our site, Squarespace automatically collects certain technical and usage data, such as information about your browser, network, and device, your IP address, and the pages you view, including pages visited immediately before arriving at this site. Squarespace uses this data to operate, protect, and improve its platform and services, and may analyze it in de-personalized form.
PolyFlora Studio collects personal data in the following ways:
Email addresses — Collected when you subscribe to email updates or contact us
Contact and inquiry details — Provided when you submit a form, including any files or images you upload
Purchases and digital downloads — Details needed to complete your order and provide access to your purchase, such as your name, email address, and order details
Website interaction data — Accessed through Squarespace for basic analytics and troubleshooting
Payments are processed through Squarespace Payments and its payment processing partners. We do not receive or store your payment card details.
(3) How We Use Your Data
We use collected data to:
Send email newsletters (only if you opt-in)
Respond to inquiries and assess project needs
Improve our website through analytics and troubleshooting
Process purchases and deliver digital downloads
(4) Data Processing
We comply with the General Data Protection Regulation and Canadian Anti-Spam Legislation. We process your data under the following legal bases:
Consent – When you opt-in to receive emails
Legitimate Interests – To analyze website performance and respond to inquiries
(5) Data Retention
We store your data as follows:
Email addresses – Retained until the user unsubscribes
Contact form submissions and uploaded images – Retained long-term in our email records for reference, with no set deletion period
(6) How We Protect Your Data
We use industry standard security measures through Squarespace and Google Workspace to protect your personal data.
(7) Data Sharing
We do not sell your personal data. We share personal data only with service providers as needed to operate our website, process purchases, deliver digital downloads, and maintain business records. This may include:
Squarespace — Website hosting, analytics, ecommerce, and digital delivery
Squarespace Payments and its payment processing partners — Payment processing for transactions, without storing payment card details
Google Workspace and Google Drive — Receiving and storing inquiry submissions and uploaded files
(8) International Data Transfers
Our service providers (Squarespace, Google Workspace, and Google Drive) may store and process your data outside of Canada. By using our website, you acknowledge that data protection laws in these locations may differ from those in Canada. Regardless of where your data is processed, we will protect it in accordance with this Privacy Policy. You may contact us for more details.
(9) Your Rights Under the General Data Protection Regulation
Depending on your location, you have the right to:
Request access to your data
Request corrections to your data
Request deletion of your data
Request data portability (receive a copy of your data in a structured format)
Restrict or object to data processing under certain conditions
Unsubscribe from emails at any time
To exercise these rights, contact us at nathaniel@polyflorastudio.ca
(10) Children's Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal data from anyone under 18. If a parent or guardian believes their child has provided personal data without consent, they may contact us at nathaniel@polyflorastudio.ca to request its removal.
(11) Cookie Usage
We use cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help improve functionality. The types we use include:
Essential cookies – Necessary for website functionality
Analytics cookies – Help us understand site performance and visitor behaviour
Users can manage or disable cookies through their browser settings. For visitors in the EU and UK, a cookie consent banner may appear, allowing you to accept or adjust cookie preferences.
(12) Updates to this Privacy Policy
We may update this policy from time to time. Users should check this page periodically for updates.
(13) Contact Us
For privacy related inquiries, you can contact us at nathaniel@polyflorastudio.ca